- What are your shipping costs? TOP
We try to keep the shipping costs as low as possible (because lets be honest, who really likes to pay for shipping?!), but we also want your order to arrive as quickly and as safely as possible. Each order will be trackable, shipped via USPS Priority Mail or FedEx. Shipping within in the U.S
Shipping costs are calculated by weight. However, if your order total amounts to $100.00 or more, shipping is free!
|$0.01 - $4.99:||$2.25 |
|$5.00 - $24.99:||$5.95|
|$25.00 - $49.99:||$8.95|
|$50.00 - $99.99||$10.95|Shipping to Canada:
|$0.01 - $4.99:||$3.95 |
|$5.00 - $24.99:||$8.95|
|$25.00 - $49.99:||$10.95|
|$50.00 - $99.99||$13.95|
|$0.01 - $4.99:||$5.95 |
|$5.00 - $24.99:||$13.95|
|$25.00 - $49.99:||$17.95|
|$50.00 - $99.99||$23.95|
- How long will it take for my order to ship? TOP
We try to get all regular orders processed within 7-10 days, but please
keep in mind that each order is custom printed just for you, so
processing can take up to 2 weeks.
If you are in need of your order
before a certain date (for a special occasion or event), please let us
know the date at checkout and we will work to have your order shipped in time.
International shipping can take up to 4 weeks.
- Do you offer a rush service? TOP
We do, yes! Please contact us PRIOR to ordering, if you need your items to ship urgently. There is a $10 fee PER ORDER, for rush shipping. We will email you an overnight shipping estimate, if overnight shipping is required.
- Do you offer gift wrapping? TOP
We wrap each set of notes in pretty grosgrain ribbon and then place them in a white card box with a clear lid, which we believe are already perfect for gift giving!
- Why should I choose English Tea Paperie? TOP
Here at English Tea Paperie we create custom stationery to suit your personality. Our
main goal is to put the fun into note-writing again and challenge the
boring, generic offerings of department stores and card shops. We
believe hand written stationery is a personal gift and a sharing of
yourself that should
reflect your individual personality. With ever changing interests and life milestones, custom-created illustrated stationery allows you to present your unique self.
is our desire to provide you with the most choices to represent your
personality, (all hand designed with old school pen and paper!) so we
are constantly adding illustrations. If there is an item that you do
not see it can be custom-designed for a nominal fee or simply added to
our suggestion list. (Items on the suggestion list will be created as time and demand allow).
We believe that your cards should be used in your "every day" life and not
just pulled out for special occasions, so we keep our prices
competitive. Our cottage industry (doesn't that sounds so neat?!) desires to use a green-environment standard. We utilize acid and lignin free paper created by wind power
and our envelopes are 30% recyclable post-consumer waste. All extra card is donated to a local public middle school in Richmond, VA for art projects.
- Can the color of the illustrations be changed? TOP
Unfortunately, no. Most of our illustrations are created by hand, using old school pen and paper. We can redraw any of the illustrations in alternate colors, using our Custom Design service!
- I don't know how I want to personalize my cards, do you have any suggestions? TOP
There are thousands of ways to personalize your note cards and we encourage everyone to be as creative as they can be, but often, deciding can be tough! The most popular personalizations we've received are:
Your first name
Your last name
Your full name
Your first or last initial
Your business name
Mr & Mrs (last name)
Just a Note...
From the desk of (name)
Your favorite quote
If you are still struggling to decide, why not just leave the personalization box blank and let the illustration do the talking?!
- I ordered the wrong name for my cards, what do I do? TOP
We are able to correct these errors if you contact us the SAME day as your order, otherwise, we are unable to correct any errors. Each order is custom printed for you, using the personalization text you requested, so are non-refundable if an error is made. The only way to resolve an error on your end, is to re-order the cards with the correct personalization.
If an error is made on our end however, please let us know and we'll ship out a new corrected set straight away. We do keep a pdf version of every single card designed, so we are able to check our error against your original order. We check, double check and triple check your requested personalization before printing, so we hope an error never occurs, but sometimes, these things do happen!